230 Glen Cove Rd Carle Place Long Island, NY 11514 Showroom Hours 516-248-0600

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man assembling bed

Platinum Delivery Service

Confirmed
Delivery Date

Quality Assurance
Verification

In-Home
Delivery

Complete
Assembly

Packaging Material
Removal

One-Year Service
Guarantee

Handyman
  • Delivery appointment made
  • 3 hour time window the day before
  • 30 minute call ahead on day of delivery
  • All items opened & inspected prior to delivery
  • All items brought into the bedroom
  • All items completely assembled
  • Packing materials taken away on truck
  • 1 year in home service guarantee provided (or upgrade to 5-Year service for only $199)

OUR FEES

Minimum Delivery Service Charge is $149.
  • Beds
    $149
  • Bunk or Loft with Ladder
    $249
  • Bunk or Loft with Stairs
    $299
  • Corner Loft or Bunk
    $349
  • Underbed Drawers or Trundle
    $49
  • Dresser/Armoire/Chest
    $99
  • Dressing Bench/Toy Box
    $49
  • Nightstand or Bookcase
    $49
  • Desk/Hutch
    $99
  • Mirror
    $49
  • Mattress/Boxspring (each)
    $29
  • Apartment Building requiring COI
    $50
*Delivery fee to Nassau, Western Suffolk and the 5 boroughs. Surcharge for other areas along with New Jersey, Connecticut and Westchester as well as walk-up apartments above the second floor.
  • About Your Delivery

    Thank you for choosing The Bedroom Source. We hope that your purchase brings you years of pleasure and service. In an effort to clarify any questions that you may have regarding your delivery, please review the following items:

    Bedroom Source delivery truck
    • Your balance may be paid in cash or certified bank check. Drivers are unable to accept personal checks or process credit cards.
    • Credit Card Payments may be made In Person at least 2 days prior to the delivery date. Phone Payments are not accepted.
    • Once your order is available, the delivery service handling your order will contact you to schedule an appointment.
    • We use several services that allow for the quickest and most professional delivery and installation to your home. Please contact the store if you are unsure about which delivery service is handling your order.
    • The day before your scheduled delivery, you will be contacted by the delivery service with a 3 hour time window for the following day. Calls are made in the late afternoon, between 4:00-6:00 PM. Time requests can not be honored.
    • The space needed for your furniture order must be both empty and accessible.
    • Your order will be professionally assembled and installed in the room intended.
    • Installers do not remove existing furniture from the room or home.
    • The delivery personnel do not hang mirrors or pictures on walls.
    • All packing materials brought will be taken away by the delivery service.
    • Your furniture is inspected prior to the delivery. However, if any item is damaged, please note it on the delivery receipt. We will contact you to resolve the issue in a timely fashion.
    • We stand behind our delivered furniture for 1 year. If a problem arises that wasn’t caused by abuse, please contact us and we will fix the problem for you.
  • ★ Important Safety Notice Regarding Your Furniture Installation ★

    Certain furniture pieces that have all of the drawers open at the same time may tip over if not secured to the wall. Please check all items being delivered and ask the delivery personnel to provide an anti tipping kit for any piece that seems unstable when all of the drawers and doors are open. Please ask the driver to provide a kit for all bookcases as well, so that they may be secured to the wall. These simple safety clips are provided free of charge and install in minutes. Once installed, as an additional safety measure please do not open all of the drawers at the same time.

    Please take a moment to review these safety procedures with your children in order to prevent an unnecessary accident.

  • What our In-Home Service Guarantee Includes

    We will replace or repair splits & cracks in the wood, broken drawer tracks, door hardware and other manufacturer defects for 1 year from your original delivery date. Guarantee is valid at original delivery location only. Exclusions apply (for example, we DON'T cover things like scratches, dents or finish damaged by fingernail polish remover or from water damage). Service is provided by our own employees, not an outside insurance company.

  • Delivery FAQs
    How long does delivery take once I place my order?

    Deliveries typically take between 2-4 weeks from the time of order. Some things take a little less time, some things take a little more time.

    Do you charge for delivery and set up?

    Yes, we do. Our delivery fee includes professional installation and a one year in-home service guarantee. We also take away all of the packing materials. Our normal delivery area includes Nassau, Suffolk, the 5 Boroughs, Southern Westchester, Southwestern Connecticut & Northern New Jersey. Ask your salesperson about other areas that we deliver to for an additional fee.

    As a special service to our customers (and for an additional fee), we can arrange for a team of service people to visit your home a day or two prior to delivery in order to take apart the existing bed and furniture and move it out of the way. This is a great option for people who are unable to remove the existing furniture in the room.

    What days do you deliver?

    We deliver Tuesday through Saturday, but some items are not delivered on weekends. Your location may restrict the delivery day as well.

    Do you let me know what time delivery will be? Do I need to be home the whole day?

    We will call you the day before with a 3 hour window and if requested will call you 1/2 hour before arrival.

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