Delivery

About Your Delivery

Thank you for choosing the Bedroom Source. Located on Long Island in Carle Place, NY (near Roosevelt Field Mall), we deliver throughout the immediate region. Our typical delivery areas include Long Island, the 5 Boroughs of New York City, Rockland, southern Connecticut, and northern New Jersey. Please contact our store at (516) 248-0600 to inquire if your location is within our delivery area.

We hope that your purchase brings you years of pleasure and service. In an effort to clarify any questions that you may have regarding your delivery, please review the following items:

• C.O.D’s must be paid in cash or certified bank check. Drivers are unable to accept personal checks or process credit cards.
• Once your order is available, the delivery service handling your order will contact you to schedule an appointment.
• We use several services that allow for the quickest and most professional delivery and installation to your home. Please contact the store staff if you are unsure which delivery service is handling your order.
• The day before the delivery you will be contacted by the delivery service with a time window for the following day.
• The space needed for your furniture order must be both empty and accessible.
• Your order will be professionally assembled and installed in the room intended.
• Installers do not remove existing furniture from the room or home.
• The delivery personnel do not hang mirrors or pictures on walls.
• All packing materials brought will be taken away by the delivery service.
• Your furniture is inspected prior to the delivery. However, if any item is damaged, please note it on the delivery receipt. We will contact you to resolve the issue in a timely fashion.
• We stand behind our delivered furniture for one year. If a problem arises that wasn’t caused by abuse, please contact us, and we will fix the problem for you.

Important Safety Notice Regarding Your Furniture Installation

Certain furniture pieces that have all of the drawers open at the same time may tip over if not secured to the wall. Please check all items being delivered and ask the delivery personnel to provide an anti tipping kit for any piece that seems unstable when all of the drawers and doors are open. Please ask the driver to provide a kit for all bookcases as well, so that they may be secured to the wall. These simple safety clips are provided free of charge and install in minutes. Once installed, as an additional safety measure, please do not open all of the drawers at the same time.

Please take a moment to review these safety procedures with your children in order to prevent an unnecessary accident.